Privacy Policy

akc Production | Last Updated: April 21, 2026

AKC Production ("we", "us", or "our"), a sole proprietorship operating in Vancouver, British Columbia, Canada, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you interact with us through our website (akcproduction.com), Instagram, email, phone, or any other communication channel.

1. Information We Collect

We may collect the following types of personal information:

  • Name and contact information (email address, phone number)

  • Business name and details related to your project inquiry

  • Messages and communications you send us via our website contact form, email, Instagram DMs, or phone

  • Technical data such as IP address, browser type, and pages visited (collected automatically via cookies and the Meta Pixel on our website)

2. How We Use Your Information

We use your information to:

  • Respond to your project inquiries and schedule discovery calls

  • Provide video production services and communicate about your project

  • Send relevant follow-up communications related to our services

  • Improve our website and marketing efforts

  • Deliver and optimize Meta (Facebook and Instagram) advertising campaigns using the Meta Pixel

3. Meta Pixel and Advertising

Our website uses the Meta Pixel, a tracking technology provided by Meta Platforms, Inc. The Meta Pixel collects data about your website activity to help us measure the effectiveness of our advertising and deliver relevant ads on Facebook and Instagram. This data may include pages you visit and actions you take on our site. You can opt out of Meta’s use of your data for ad targeting by visiting your Facebook Ad Preferences or by visiting youronlinechoices.com.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist in operating our business (e.g., email platforms, scheduling tools, Meta advertising platform), who are contractually obligated to keep your information confidential

  • If required by law or to comply with legal obligations

  • To protect the rights, safety, or property of AKC Production or others

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Inquiry and project-related data is typically retained for up to 3 years for business record purposes.

6. Your Rights (PIPEDA)

As a Canadian resident, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), including:

  • The right to access the personal information we hold about you

  • The right to request correction of inaccurate information

  • The right to withdraw consent to the collection or use of your information (subject to legal or contractual restrictions)

  • The right to file a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, please contact us at the details below.

7. Cookies

Our website uses cookies and similar tracking technologies to improve user experience and support our advertising efforts. By using our website, you consent to the use of cookies in accordance with this policy. You can control cookies through your browser settings at any time.

8. Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website and social media profiles may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

AKC Production

Vancouver, British Columbia, Canada

Website: akcproduction.com

Instagram: @akc.production